How can I make an appointment?

Eastwood Psychology is based in the city fringe suburb of Eastwood.  This is located less than 3 kilometres from the GPO Adelade South Australia Australia.  In -office appointments are only available at Eastwood in South Australia. The practice has a 24 hour, 7 day a week telephone number.  Appointments can be made via this service. The phone is answered by staff who are located in Adelaide and will assist you with an appointment as soon as it is possible. Please note; if you are going to use your private health cover to part pay your fees or you decide to pay the fees yourself no referral is needed.

What if I need help now & I am not a current client of Eastwood Psychology?

If you live in South Australia you can ring LIFE LINE 24 hours a day and they can assist you immediately.

What are your fees?

The "gap" payable is $54.50 with a referral from your G.P. called a Mental Health Care Plan. Thus, individual therapy costs $179.00 per consultation. The gap payable if you decide to use private health cover will vary from person to person, depending on the level of cover you have. You will need to check with your private health fund to find this out. Please note, a Medicare Mental Health Care Plan is for individual therapy; it does not cover couple therapy.

Please note that there are some limited consultation spaces available, at present, for Health Card holders who are on a pension or very limited income to be bulk billed. You will need a Mental Health Care Plan from your GP to access this service. Please contact Donna Riseley directly about this service.

Couple therapy is $180.00 per consultation. Family therapy starts from $185.00 per consultation. While not covered by Medicare, these treatments attract a rebate from your private health fund, provided those attending have the relevant extras cover. You will need to check directly with your fund. There will still be, in most cases, a gap to pay. This gap will vary from fund to fund as the rebate applicable varies from fund to fund.

Career counselling is also $179.00 per hour, but please note career counselling cannot be claimed on Medicare or your Private health fund.

A vocational assessment involves about three visits to the office and the time spent may vary from client to client so you will need to enquire directly to Donna Riseley to find out what this may cost. You can do this via an email or by a direct phone enquiry but do ask to speak directly to Donna.  While she may not be able to take your call immediately as she may be consulting, Donna will call you back as soon as possible. Vocational assessments also cannot be claimed from Medicare or your private Health Fund

Where are you located?

What hours are you open?

Do I need to bring anything with me for an appointment?

Yes, if you are expecting to claim from Medicare, you will need to make sure that you have a referral which is called a Mental Health Care Plan from your G.P. Sometimes, the doctor will give this to you to bring with you to the appointment. Sometimes, the doctor will forward this to this office separately. If you are going to claim from your private health fund you do not need a referral but you may have a letter from the doctor which is helpful to bring, but it is not essential in this case.

If you are coming in for career counselling or for a vocational assessment you do not need a referral, although if you have one this can be useful, but it is not essential.

Please note that you cannot claim career counselling or a vocational assessment from Medicare or from your Private health fund.

Please note, also that, if you want to use the online claiming services for private health cover you need to bring your card with you. If you are wanting to use the online claiming services for Medicare, you will need to bring your Medicare card or current number and a debit card that is attached to a cheque or savings account. 

If you are at all unsure about all of this, please do not hesitate to contact Donna Riseley directly via email or the phone.

Can I claim psychology services on my private health fund?

Yes, all clinicial psychology services can be, provided you have the appropriate extras cover. It is always sensible to check with your own fund to find out if you are covered and, as each fund rebates a different amount, how much your rebate will be.

Hicaps is available at the office so provided you bring your Private Health Fund card with you you can swipe it here on the spot and get your rebate immedaitely!!!

Please note, however, career counselling and vocational assessments cannot be claimed on Private health funds.

Can I claim psychology services on Medicare?

Since November 1 2006, rebates from Medicare for very specific purposes have been made available. Donna Riseley is a registered Medicare Specialist provider of Clinical Psychology.

Psychology services under Medicare can be provided to people with "an assessed mental disorder" that is being managed by a GP under a GP Mental Health Care Plan or a psychiatrist assessment and management plan, or on direct referral from a psychiatrist or a paediatrician (for treatment of a child) That is to say you need to have a specific referral from your G.P. to claim from Medicare.
10 individual sessions per client per calendar year are available, provided you have a Doctor's referral (An additional referral is required after the initial six sessions.) Clients may also be eligible for up to 10 group session services, where appropriate, in a calendar year.
The rebate for an individual session is curently $124.50 leaving a gap of $49.85
You can claim your Medicare rebate at our Office using our online facilities. Please bring your current Medicare Card or Number to access this facility. You will need also a Debit card that is attached to either a cheque or savings account.
Please note you cannot claim career counselling or vocational assessments from Medicare or your private health fund.

I prefer to have directions to your office. Can you help?

Yes, the practice is easy to find. It is located close to the corner of Glen Osmond and Greenhill Roads, near to the KFC on the corner. Cappo's Fish factory is across the road near where John Street angles into Glen Osmond Road.

Do you have off street parking available?

Yes, there is lots, but it is accessed at the rear of the building from Moar Street. Usually, it is pretty easy to park on John Street so a lot of clients park there the first time that they attend and subsequently use the back car park when they have their beariings.

Can I get to your office via public transport?

Yes, you can catch Buses Numbers 171, 861, or 141 ( Check with Adelaide Metro Bus service for others) and get off at Stop 2 on Glen Osmond Road on the North Eastern Side.  It is only a 2 minute walk to the office located at 1 John Street Eastwood SA 5063.

What are the names of some of the other suburbs that the practice is near?

Eastwood is a very small Adelaide suburb, located on the City fringe. Adjacent suburbs are:

Parkside, Unley, Dulwich, Glen Osmond, Myrtle Bank, Glenside, Glenunga, Burnside, Highgate and others

Do you have Eftpos and HICAPS facilities?

Yes, we have Eftpos and accept all major credit cards (Not Amex ).

Yes, we have HICAPS so you can cliam on the spot.

Yes, you can claim your Medicare rebate on the spot.